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SHIPPING POLICY
Return & Exchange Policy
We aim to provide only the highest quality skincare products. However, if you're not satisfied with your purchase, please review the following:
Returns:
Due to hygiene reasons, we do not accept returns once the product is opened or used.
Exchange:
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Exchanges are allowed only if the product is damaged, defective, or incorrect.
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You must report the issue within 48 hours of delivery with clear photos or video proof via WhatsApp at 8767374747 or email hbeautyluxuryskincare@gmail.com.
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Once verified, we will send a replacement or provide a suitable resolution.
Conditions:
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Product must be unused, in original packaging.
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Exchange approval is at the sole discretion of Hbeauty Luxury Skincare.
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